Our Services

Business your way.

WE FIND SOLUTIONS TO GET RESULTS,

Our success and growth does not supersede our commitment to remain a small, intimate organisation. In order to stay true to our core values, we understand that this ideology is also key. Instead of prioritising rapid growth, we have instead pledged to prioritise the quality of our relationships and output.

We currently work with a range of influential clients within the insurance, Energy, Utilities and Telecommunications Industries. We have developed incredibly competitive capabilities inbound, outbound, web-based, email and social media customer communications. We work in customer retention, win-back, service and sales, and also offer a range of back-office services, as well.

We also offer recruitment, workforce optimisation and work readiness services, as well as those relating to analysis consulting, customer insight, compliance and quality control.

And if your needs extend beyond what we offer, we likely know how to source whatever product or service you require.

PARTNERSHIP

YOUR PACKAGE WILL SUIT YOU.

We take the time to determine exactly what your organisation needs. Instead of offering static packages, each client we work with is managed on a case-by-case basis to ensure that the products and services you are receiving reflect your needs down to the minute details.

“TEAMWORK IS THE ABILITY TO WORK TOGETHER TOWARD A COMMON VISION. THE ABILITY TO DIRECT INDIVIDUAL ACCOMPLISHMENTS TOWARD ORGANISATIONAL OBJECTIVES. IT IS THE FUEL THAT ALLOWS COMMON PEOPLE TO ATTAIN UNCOMMON RESULTS.”

– Andrew Carnegie

KNOWING YOUR BRAND

We really want to get to know your brand.

No one organisation can be right for everyone, and AT Management is no exception. That’s why we want to really get to the bottom of what you want and need from us, do determine right away whether we can give you the kind of excellence you demand and deserve in everything we do.

We want to build a thriving, profitable and enduring partnership which changes everything for the better. We got the extra mile to align ourselves with our partners’ brands and to understand its market position and strategies. Our people need to feel that they really work for you, and to become a part of your goals, hopes and band identity.

We want to become true brand ambassadors, deeply entrenched, knowledgeable and passionate about your organisation.

In short, we don’t want to be ‘just an outsourcer’. We really want to be the kind of partner you can rely upon!

Interested in partnership

Prospective Partners

We are highly skilled telecommunications specialists with a wide range of services; and we pride ourselves on being innovative, entrepreneurial, and entirely dedicated to providing excellence in every undertaking. These skills and offerings allow us to work with an even wider range of partners. Our dedicated team has the ability to become a vital part of your organisation, whether it be within your branding, your customer culture, or elsewhere.

AT Management currently partners with nearly every type of organisation, from SME’s to Fortune corporations in varying industries. We work with residential and business customers, and provide nearly every voice and digital communication and customer relationship management service imaginable. No matter your organisation’s size or offering, there is likely a partnership opportunity for us.

AWARENESS

To succeed, you need to be in the loop.

Despite our versatility, we understand that every organization has their own specific mission and set of aspirations. Prior to engaging in a partnership, we do our due diligence to determine if our brands are a good fit to ensure that you receive the kind of excellence you deserve, and the kind of excellence that inevitably comes out of a profitable and thriving partnership.

We put the work into making sure that we produce true brand ambassadors from both sides – providing a platform for organisations that are entrenched, knowledgeable, and passionate about how our companies collaborate.

In short, we believe that the best partnerships don’t stem from being simply outsourced, but from being relied upon.

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